PRIVACY POLICY
Effective Date: From date of use
- Information We Collect
We collect personal information when you:
- Register or create a business listing
- Fill out forms on our website
- Contact us directly
- Use our services, which automatically collects information such as IP address, browser type, device information, and usage data.
- How We Use Your Information
We use collected information to:
- Verify users and businesses for trust and safety
- Provide and improve our services
- Contact you about your account or updates to Centralised Marketing Hub (CMH)
- Analyse website usage to enhance user experience
- Send promotional offers if you opt in
- Sharing Your Information
We will not sell your personal data. We may share information with:
- Service providers who help us run CMH (e.g., payment processors)
- Law enforcement if required by law
- Other users only if you choose to share contact information publicly on your listing.
- Cookies
We use cookies to keep you logged in, remember your preferences, and analyse traffic. You can disable cookies in your browser settings. - Your Rights
You have the right to:
- Access, correct, or delete your personal information
- Object to processing of your data
- Request that we limit our use of your data
To exercise these rights, contact us at [admin at cmhub.co.za].
- Data Security
We implement reasonable measures to protect your personal information against unauthorized access or misuse. - Changes to This Policy
We may update this policy. We’ll post any changes here and notify registered users when significant changes occur.
- Legal Basis: All personal data (name, contacts) processed with your authorization for listing, marketing, analytics.
- Consent: Explicit opt-in checkbox at signup; withdraw anytime via dashboard.
- Data Retention: 2 years post last activity, then deleted. You can also request deletion.
- Security: AES-256 encryption in transit and at rest; annual penetration testing and audits.
- Cross-border: No data stored outside SA.
- Usage: Data to provide listings, targeted search results, ad analytics, SEO ranking.
TERMS OF SERVICE
- Acceptance of Terms
By using CMH, you agree to these terms. If you disagree, please do not use our platform. - Accounts & Listings
- You must provide accurate, up-to-date information.
- Listings must comply with applicable laws and not include offensive or misleading content.
- CMH reserves the right to suspend or remove listings or accounts violating these terms.
- Payments & Refunds
- Paid listings or features are subject to pricing as displayed on our website.
- Payments are non-refundable unless stated otherwise.
- User Conduct
You agree not to:
- Post spam, illegal, or offensive material
- Use CMH to harass or harm others
- Attempt to hack or disrupt the site
- Ratings & Comments
- Only registered users may leave reviews.
- You agree to keep comments honest and respectful.
- Intellectual Property
All content on CMH, including logos, design, and text, belongs to CMH and its partners. Unauthorized use is prohibited. - Limitation of Liability
CMH is not liable for damages or losses resulting from use of the platform, including business losses or service disruptions. - Termination
We reserve the right to suspend or terminate accounts at our discretion if you violate these terms. - Governing Law
These terms are governed by the laws of South Africa. - Contact
For questions or support, contact us at [admin at cmhub.co.za] - Restrictions on Large Enterprises
CMH is dedicated to supporting small and independent businesses. Therefore, large national or international retail chains, franchises, or corporate-owned outlets are not permitted to list, advertise, or create profiles on CMH.
This platform is reserved exclusively for small, locally owned businesses to ensure fair visibility and equitable opportunities. CMH reserves the right to determine what constitutes a large enterprise and remove any listings that violate this restriction.
20 July 20, 2025
